Testimonials
We pride ourselves on our quality IT support and exceptional customer service but don’t just take our word for it, see what our clients have to say.
We started relying on Wytech for our technical requirements and equipment back in June 2022, and since then, we’ve never turned back! Every team member is exceptionally supportive, promptly addressing our inquiries the moment we reach out—no waiting time, just immediate resolution!
Recently, when we needed a new laptop for a new team member, the entire process from ordering to delivery took only a day and a half! We look forward to a durable partnership with Wytech!
Wytech Ltd have been an absolute game-changer for me. Tom and the team have consistently provided exceptional customer service and support. They are always prompt, friendly, and incredibly knowledgeable, making every interaction a pleasure.
Wytech’s IT support services have not only met but exceeded my expectations. Being able to provide remote asssitance and get things resolved quickly makes a noticeable difference in my daily life.
I am grateful for the peace of mind that comes with knowing Wytech are just a call away.
I would highly recommend Wytech Ltd to anyone looking to enhance their IT support services.
Wytech has been an invaluable partner in setting up and supporting the IT infrastructure at Ednaston Park. From the start, their team has been approachable, professional, and genuinely committed to understanding our needs. Their ability to communicate technical concepts in an accessible way immediately put us at ease and built our confidence in their expertise.
Over the past five years, Ednaston Park has undergone three significant phases of expansion, and Wytech has been at the forefront of all these projects. Their team has worked closely with other contractors, ensuring seamless expansion of wired and wireless networks while upgrading the underlying infrastructure to support our growing needs. Their involvement has been instrumental in the success of each expansion phase.
The entire Wytech team is not only highly skilled but also incredibly friendly and personable. They’ve gone above and beyond to make us feel supported, offering guidance and solutions with a level of care and approachability that feels like working with colleagues rather than an external provider.
Their proactive approach ensures our infrastructure and equipment are not just maintained but optimized to meet the demands of our business and tenants. With Wytech, it’s more than just fixing problems; it’s about having a trusted partner who takes the time to understand what really matters to us.
Our relationship with Wytech has been built on open and honest communication, and we look forward to a long-lasting partnership as Ednaston Park continues to grow and thrive.
We received a grant from Marches & Gloucestershire Business Broadband Scheme in 2018 to connect the 38 units at Churcham Business Park to a dedicated 1Gb leased line to increase our download speeds from an inadequate 2mbps.
Wytech won the contract to organise the installation of the leased line and the green distribution cabinet in the business park, connect all the units with fibre to this cabinet, and manage the system for the first three years.
Wytech took all the hassle and planning out of the project. They installed all the equipment efficiently and on schedule with a minimum impact on the business park or the tenants.
The project has given the business park 21st-century communication, which is essential, especially during the pandemic. Wytech has managed the system as well as found, signed up and invoiced the tenants during the initial 3-year contract. We had no hesitation in extending their contract at the end of the initial term.
In the period that Wytech have been looking after our IT requirements, our experience of the company’s service has been excellent. There have been several occasions recently when we have had to call upon Wytech’s expertise and the company’s response has been quick and efficient. The company’s expertise has also been clearly demonstrated to me in one particular incident; when experiencing problems with my laptop a call to the support line was answered promptly by an engineer and the issue resolved quickly. The cause of the issue was then explained to me in an easy to understand manner and I am happy to report that this issue has not reoccurred. This is only a small example but we have entrusted Wytech to support and maintain our main office as well as 2 satellite offices in other areas. Thanks to Wytech’s proactive service, I am content in the knowledge our requirements are well looked after.
Wytech has been a key part in our growth as a company, expanding alongside us to support our increasing service and support needs. We now utilise their support across twenty-two sites, the majority of which have been initially set-up and configured by Wytech. We initially started as a small organisation with sites operating within close proximity to each other. We now span across two counties with some sites in rural areas being significantly detached from our main offices. Wytech have always worked to find the best solutions to support these varying conditions, capacities and business needs, ensuring they understand where we are heading as a business and working closely with us to ensure our needs are met. Mark holds himself and his team to a very high standard and this runs through the core of the organisation.